Terms & Conditions

Welcome to RED Wear (“we,” “us,” or “our”). By accessing or utilizing our website (redwear.lk) and/or procuring products from our platform, you (“User” or “you”) consent to be bound by these Terms and Conditions. If you do not assent to these terms, you are prohibited from using our website.

Eligibility

1. Users must be at least sixteen (16) years of age to access our website or engage in transactions.
2. Users are responsible for maintaining the confidentiality of their account credentials, including usernames and passwords.
3. Users agree to furnish accurate, current, and complete information during the registration and checkout process.
4. Users shall not employ our website for any unlawful or unauthorized purposes.

Product Information and Pricing

1. By placing an order on our website, you are tendering an offer to procure the selected products.
2. We reserve the right to refuse or annul any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.
3. You agree to furnish valid and up-to-date payment information and authorize us to charge the total order amount, including applicable taxes and shipping fees, to your chosen payment method.
4. We utilize trusted third-party payment processors to manage your payment information securely. We do not retain or access your full payment details.

Shipping and Delivery

1. We shall employ reasonable efforts to ensure prompt shipping and delivery of your orders.
2. Shipping and delivery times provided are estimates and may vary based on your location and other factors.

Returns and Refunds

Our Returns and Refunds Policy governs the process and conditions for returning products and seeking refunds. Please click here to refer to the policy provided on our website for further information.

Intellectual Property

1. All content and materials on our website, including but not limited to text, images, logos, and graphics, are protected by intellectual property rights and are the property of RED Wear or its licensors.
2. You shall not use, reproduce, distribute, or modify any content from our website without our prior written consent.

Limitation of Liability

1. In no event shall RED Wear, its owners, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the purchase and use of our products.
2. We make no warranties or representations, express or implied, regarding the quality, accuracy, or suitability of the products offered on our website.

Amendments and Termination

We reserve the right to amend, update, or terminate these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any modifications.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Sri Lanka, without regard to its conflict of law principles.

Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please click here to contact us.